FAQs

How do I customize my bag?

Simply type your text and pick a font style on the product page.

What is the character limit?

You can enter up to 30 characters for your personalized text.

How long does shipping take?

Orders are fulfilled within 3–5 business days by Gelato.

Can I change my order after placing it?

Changes aren’t possible once your order is submitted.

What materials are the bags made of?

Our tote bags are crafted from durable, high-quality canvas.

Do you ship internationally?

Yes, we ship worldwide through Gelato’s global network.